Refunds
Full refunds are given up to 48 hours prior to the start of your tour. Request a refund by emailing us at custserv@nerjatapastours.com or using the Contact Us tab in the bottom right corner of the screen. Provide us with your name, number of people on the tour and the original reference number.
Once your request is received, we will send you an email to notify you that we have received your refund request.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment within 24 hours.

Late or missing refunds
If you haven’t received your refund yet, first check your bank account/credit card again. Then contact your bank or credit card company, it may take some time before your refund reaches your account.